Table of contents: Article 1 – Definitions Article 2 – Identity of the entrepreneur Article 3 – Applicability Article 4 – The offer Article 5 – The agreement Article 6 – Right of withdrawal Article 7 – Obligations of the consumer during the reflection period Article 8 – Exercise of the right of withdrawal by the consumer and costs thereof Article 9 – Obligations of the entrepreneur in case of withdrawal Article 10 – Exclusion of right of withdrawal Article 11 – The price Article 12 – Compliance and extra warranty Article 13 – Delivery and implementation Article 14 – Duration transactions: duration, cancellation and extension Article 15 – Payment Article 16 – Complaints procedure Article 17 – Disputes Article 18 – Additional or different stipulations Article 1 – Definitions In these conditions the following terms have the following meanings: 1. Additional agreement: an agreement whereby the consumer acquires products, digital content and / or services in connection with a distance contract and these goods, digital content and / or services are supplied by the entrepreneur or by a third party on the basis of a agreement between that third party and the entrepreneur; 2. Reflection period: the period within which the consumer can exercise his right of withdrawal; 3. Consumer: the natural person who does not act for purposes related to his trade, business, craft or profession; 4. Day: calendar day; 5. Digital content: data that is produced and supplied in digital form; 6. Duration agreement: an agreement that extends to the regular delivery of goods, services and / or digital content during a certain period; 7. Durable data carrier: any tool – including e-mail – that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that future consultation or use during a period that is tailored to the purpose for which the information is intended and which allows unaltered reproduction of the stored information; 8. Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period; 9. Entrepreneur: the natural or legal person who offers products, (access to) digital content and / or services to consumers at a distance; 10. Distance contract: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance selling of products, digital content and / or services, up to and including the conclusion of the agreement exclusively or partly use is made of one or more techniques for distance communication; 11. Model withdrawal form: the European model withdrawal form included in Appendix I of these conditions. Annex I does not have to be made available if the consumer has no right of withdrawal with regard to his order; 12. Technology for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur having to be in the same room at the same time. Article 2 – Identity of the entrepreneur Truck styling Lunteren, Nieuw Vellerseweg 1, 3771 RA Barneveld Telephone number: 0614138265 Email address: firstname.lastname@example.org Chamber of Commerce number: 67816398 VAT identification number: NL857184969B01 If the activity of the entrepreneur is subject to a relevant licensing system: the data on the supervisory authority. If the entrepreneur practices a regulated profession: – the professional association or organization with which he is affiliated; – the professional title, the place in the EU or the European Economic Area where it was awarded; – a reference to the professional rules that apply in the Netherlands and instructions where and how these professional rules are accessible. Article 3 – Applicability 1. These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer. 2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, the entrepreneur will indicate how the general terms and conditions can be viewed by the entrepreneur and that they will be sent free of charge at the request of the consumer. 3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it is consumer can be easily stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where of the general.